The Musée culturel du Mont-Carmel aims to protect its visitors as well as preserve the integrity and longevity of its collections and facilities at all times. We ask all visitors and individuals to adhere to the following standards and guidelines when present on the museum grounds or within its doors.
Open Display
Much of our collection is open display, which means that many objects are not encased in glass or guarded behind ropes or screens. Touching can cause unseen damage, so we ask that you to please do not touch any of the objects on display. Please ensure a respectable safe distance is maintained between yourself and our collections at all times.
We also ask you to limit your contact with the general physical structure of the Musée (e.g., its walls, windows) to the best of your ability. Many of these structural components throughout the museum space are actively undergoing meticulous restoration work. Please excuse our mess and take extra care when moving around.
Certain areas are off-limits to sightseeing and have been visually indicated. For safety reasons, please do not venture into areas.
We hope you enjoy this opportunity to truly immerse yourself in the work of the museum and see the collection close-up.
Photography Policy
Still photography and video taken from a handheld device of our collections and of the site’s structure(s) are permitted for personal, non-distributional, non-commercial use. No photographic nor videographic development(s) may be reproduced, published, distributed, sold, transferred, or otherwise commercially exploited without written permission from the Musée.
Formal portraits, event photography, and any other commissioned photography require permission from the Musée.
For the safety of our visitors and for the safety and preservation of our collections and facilities, the Musée discourages the use of photographic flashes, tripods, monopods, selfie sticks, or similar devices. This preventative measure is especially important on the occasion(s) of crowded conditions. Working members of the media who require the use of a tripod or monopod must obtain written permission from the Musée.
The use of model airplanes and unmanned aircraft (drones) for the purposes of photographic or videographic production within or over the property of the Musée is not permitted without the site’s permission and/or commission.
Bag Policy
At this time, we are unable to offer free lockers for public storage of travel items during your visit. Backpacks, large bags, and outside food or drink are not permitted within the Musée or on its grounds unless otherwise indicated (i.e., special events). Exceptions are made for medical or religious needs.
Smoking Policy
Smoking is strictly prohibited in all museum facilities and must not be conducted within 100 feet of the museum grounds. This includes e-cigarettes.
Pets & Service Animals
Animals and pets are permitted within or on the museum grounds, only if permission is granted by the Musée and they are properly harnessed and under their owners’ control at all times. This includes service animals, emotional support, therapy, comfort, companion animals, and service animals in-training.
For safety reasons, proper harnessing must be maintained at all times as much of our collection is on open display.
Food & Drink
Please do not bring any outside food or drinks in the museum – this is for the safety of the collection.
Though the Musée does not have a restaurant or café on its premises for visitors, many are located in the neighboring townships of Madawaska and Van Buren, both about a mere 12 miles (19 km) in distance from the Musée.
Public Restrooms
An ADA-accessible, gender-neutral restroom is available in the southwest corridor that connects the chapel and the main church building.